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sodislikea
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@sodislikea

以前很多平台都会说“重视用户反馈”,但真正能把问题记录下来、持续跟进的,其实并不多。 这次看到 HTX 7 月份的数据,还是挺有感触的。一个月收集了 1912 个用户反馈,其中 1419 个已经完成处理,还有一部分正在推进和持续优化。 数字背后其实说明了一件事:用户提的问题,没有被简单忽略。 交易体验、产品细节这些东西,往往不是靠一次更新就能做到完美,而是在不断使用、不断反馈、不断调整中慢慢变好的。 我比较认可这种“边用边改”的方式。一个平台愿意听用户的声音,也愿意花时间解决问题,长期来看体验自然会越来越成熟。 希望 HTX 能继续保持这种反馈机制,把用户真正关心的问题持续优化下去。 #HTXNovaPlus

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感谢各位火伴,这里是「听劝的火币」,我们来交作业啦! “这个能不能优化?” “这里体验还能不能更好?” ✍️ 从产品体验、交易流程到服务优化,大家的每一条反馈,我们都记下了。 好的产品,不是闭门打造,而是在一次次倾听中成长,我们持续倾听,也持续改进! 你说我们听,欢迎继续告诉我们你的想法

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26 replies collected of 40 X reports
Natalia 🟦 @Natalia77351991 ·

@sodislikea Htx is worth following

original · zh

@sodislikea Htx 值得关注

jaime @jaimesolis ·

@sodislikea A completion rate of 1419 is actually not high. There are still 493 pending processing out of 1912, indicating that the backlog of feedback may exceed processing capacity. The real test is whether this process can scale.

original · zh

@sodislikea 1419个完成率其实不算高, , 1912里还有493个待处理,这说明反馈堆积速度可能超过处理能力。真正的考验是这个流程能否扩展。

大瓜哥Free @Free8otv · 53K

@sodislikea Finally, a platform that actually listens to its users! It's good that things continue this way.

original · zh

@sodislikea 终于有个平台真听用户说话的了,继续卷下去挺好

mmm666 @zxc68984008 · 11K

@sodislikea It's true that many platforms verbally claim to value user feedback, but few actually implement it. Seeing HTX's data, it seems they genuinely value user opinions and suggestions. At least the problems aren't simply ignored; user feelings and needs are being taken seriously—that's true user experience.

original · zh

@sodislikea 确实有很多平台口头上说重视用户反馈,但真正落地执行的不多。看到 HTX 的数据,感觉真的很重视用户的意见和建议。至少问题不是被简单地忽略了,用户的感受和需求得到了重视,这才是真正的用户体验。

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币牛.Web3 @web3bn · 21K

@sodislikea When feedback is truly implemented, the user experience naturally improves.

original · zh

@sodislikea 反馈真落地,体验自然好

小美哥🕊️|🐬TermMax @luke102579 · 15K

@sodislikea 真正落實用戶反饋並持續優化,這種邊用邊改態度很加分。

Web3阿狸 @web3ali_3 · 18K

@sodislikea 1419 genuine feedback loops, that's an attitude worthwhile.

original · zh

@sodislikea 1419个实打实的反馈闭环,这态度可以

Cici @Ciciyingying · 23K

@sodislikea I also bought a lot of $HTX

original · zh

@sodislikea 我还买了很多 $HTX

0xMomo @0xmomonifty ·

@sodislikea Huobi has also gotten involved in this wave.

original · zh

@sodislikea 火币这一波也是卷起来了

鱼人#鱼馆 @YuGuan1209 · 47K

@sodislikea Huobi is still pretty good.

original · zh

@sodislikea 火币还是给力的

Ethelia @Etheliaeth ·

@sodislikea I really want to know what those 493 people are waiting for.

original · zh

@sodislikea 真想知道那493个还在等啥

忆秋 @SallyBirdy6ud ·

@sodislikea I bet nobody's more adventurous than me 📝🥬 I'm not shameless, you'll see!

original · zh

@sodislikea 应该没人比我玩的开了吧📝🥬 我福不黑不信你看

柯基 |上Gate玩事件合约 @CryptoKeji · 42K

@sodislikea Closed-loop is really great

original · zh

@sodislikea 闭环真香

空空|Gate美股0费率 @btcoindown · 25K

@sodislikea The closed loop is sweeter than milk tea.

original · zh

@sodislikea 闭环比奶茶还甜

拾光|黄金汇指尽在Gate CFD @collageboys01 · 57K

@sodislikea Listening to advice is a form of productivity.

original · zh

@sodislikea 听劝就是生产力

@sodislikea Modifying as you use it, the undisputed king of the crypto world.

original · zh

@sodislikea 边用边改,币圈卷王实锤了

竹竹YZZ @TFY1352531 ·

@sodislikea Data is the most powerful proof; the real skill lies in putting iterations into practice.

original · zh

@sodislikea 数据是最有力的证明,能把迭代落到实处才是真本事。

欣榕❤处男无偿❤ @leah74ye0 ·
小赵|🕊️| Gate美股0费率 @zhoguwn2782184 · 15K

@sodislikea The data speaks for itself; this wave of advice has truly been implemented.

original · zh

@sodislikea 数据说话,这波听劝是真落地了。

Fairy Club @Fairyclub777 · 62K

@sodislikea Listening to feedback while using the product shows a reliable attitude.

original · zh

@sodislikea 边用边听意见,这态度踏实

牛魔王 | OP_CAT @Btcniumowang · 18K

@sodislikea Listening to advice is the true source of productivity.

original · zh

@sodislikea 听劝才是真生产力

阿守|余烬重生 @ashou3313 ·

@sodislikea Prioritizing customer experience optimization—what more can be said about that attitude?

original · zh

@sodislikea 将客户体验优化作为首要,这个态度还能说啥

I like @sodislikea's down-to-earth attitude.

original · zh

@sodislikea 这种踏实做事的态度我喜欢

Hana Void @ha_inh24324 · 11K

@sodislikea Let's see if they can keep this energy next month :D

miette @henrym92_ · 52K

@sodislikea The data you posted is indeed undeniable.

original · zh

@sodislikea 数据贴出来确实没话说

Mr Potato | 买美股上WEEX @hutun1314 · 41K

@sodislikea 1419 questions have been genuinely resolved, which is much more effective than just shouting slogans. Keep it up!

original · zh

@sodislikea 1419个问题实打实解决,这比喊口号有用多了,继续卷下去挺好