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@jheioff It's obvious someone inside Sesame wants to steal your money. They probably thought you were gone because you'd kept a large amount of money untouched for so long, but they didn't expect such a fierce counterattack.

@jheioff How can forged documents and live videos pass the review? This security process is indeed questionable.

@jheioff The fact that Gate.js can't produce a video showing a liveness verification proves they've been lying from the start. They should just prepare to pay compensation.

@jheioff Keep going, make him face his risk control problems.

@jheioff Because it wants to shift the blame.

@jheioff In-house theft is a common problem in low-quality exchanges.

@jheioff This at least shows that GATE has a major vulnerability in monitoring the security environment of users' devices, and there is no corresponding mechanism to supplement it.

@jheioff Is Alipay their parent company? Is it part of Alibaba Group? Or is Alibaba a government department with authority and credibility? So why trust Alipay?

@jheioff Hahaha, let's get the gatekeepers out here and mock them. I think this was all orchestrated by the gatekeepers themselves. They must have known from the beginning that the gatekeepers had problems, and then they secretly gloated when they discovered that users' funds were stolen because of their loopholes (a bunch of people mocked the users). Then they encouraged people to report it to the police, and after the police were called, they said the gatekeepers had no responsibility. Even though you were the one whose problem caused the funds to be transferred, so what? I say it's your users' problem, so it's your users' problem!

@jheioff I love you, beautiful girl!

@jheioff Why does the platform have to put customers on the opposite side?

@jheioff GATE's logic is truly hilarious. Using Alipay verification to authenticate the platform itself—who knew the GATE exchange was linked to Alipay? Didn't this exchange go global?

@jheioff Just release the liveness detection data and it'll be obvious. The fact that Gate has been dragging its feet on releasing it shows that they've indeed been compromised.

@jheioff Nobody's taking sides. 1. No company can produce a liveness detection video because it wasn't even recorded; it was just a verification result. 2. The exchange's public relations are indeed problematic; they shouldn't be mocking customers. 3. A police report has been filed; waiting for the results is the most convincing. 4. The victim also has issues; it's all emotional outbursts without any substantial evidence. If you're truly certain the ID is fake, filing a lawsuit directly is faster. Don't tell me that you, with over 10 million, can't litigate in Hong Kong.

@jheioff I've been following this issue from the beginning, and honestly, I have a lot of questions about both sides. One is how someone else could log into my Alipay account and provide past transaction records. If this is true, then Alipay has a huge problem. The other is that they still refuse to provide a proper video, which I find quite baffling.

@jheioff 6, Dude, you're so shameless! Your Alipay account got hacked, how come the hacker even knows about your Alipay account?

@jheioff This kind of trash company has no risk control. They use Doubao AI for self-checking, so fake IDs can pass the verification. Their only risk control method is Alipay screenshots.

@jheioff Post the video of someone holding their ID card, let's see if it's a real person or a ghost.

@jheioff How can you not even provide liveness detection video? Is everything the user's responsibility? Just post the video and it'll be clear whether it's your face or not. Such a big company can't even provide this? Users, you should withdraw your funds as soon as possible.

@jheioff If a criminal suspect is holding their ID card and having their picture taken, it means that the police already know what the suspect looks like. In 2026, the police could easily identify a suspect based on just one photo, so why don't they do it?

@jheioff 站在客戶角度，既然都已經報警了，對方又不回應，那你還能怎樣？ 站在交易所角度，客戶每天造謠抹黑，你也拿他沒辦法。 合規的港交所、紐交所、新交所不會有這類問題，現在明白合規和監管的重要了吧‼️ 如果在社交媒體吵鬧可以解決那還要法規、法庭來幹啥⁉️ 我身為判官：裁決各打50大板，賠一半了事

@jheioff The person who passed the internal verification is suspicious.

@jheioff If a single idle Alipay account and forged documents can reset all security settings and withdraw 1.7 million yuan, then the platform's identity verification and withdrawal risk control are indeed problematic.

@jheioff Gate: I'm a victim too! ? Who the hell harmed you? You can't even manage your own system security, and you call yourself a victim when your users are hacked? Ridiculous.

@jheioff Why is Gate so hesitant to release the facial recognition video? They initially said they had "saved it and provided it to the police," but now they've changed their story to "unable to save it." This logic doesn't make sense.

@jheioff How many people check their emails every day?! How can you possibly read all those emails? Shouldn't user information be manually reviewed online?

@jheioff Hope for a good result

@jheioff This is an inside job where someone colluded with others to steal the money, but Gate is denying it. They're just refusing to admit it. Sigh, they're just refusing to admit it!

@jheioff Why didn't I react at all when I sent the verification code to your phone number and email address?

@jheioff Gate's tactics are pretty shady. I remember he listed several new coins, then manipulated the price on his own exchanges and linked it to other exchanges. He deliberately disabled withdrawals for those new coins. After that, he drove the price down to a certain level, and then he reopened deposits and withdrawals on the exchanges.

@jheioff Stop hiring online trolls and colluding with acquaintances to commit fraud. You think you've done it perfectly?

@jheioff Collusion between insiders and outsiders, embezzlement by those in charge.

@jheioff From beginning to end, Gate wasn't thinking about how to address user concerns, but rather how to shirk responsibility and resolve user issues.

@jheioff Is this melon guaranteed to be ripe?

@jheioff 一直不懂說告警是怎樣 我如果出國玩還得天天看信箱啊？整天提心吊膽會不會密碼被重置？

@jheioff Seriously, I'm fed up. What's the point of all this back and forth on X? Can't the police just give a definitive conclusion? I get this kind of garbage information every day.

@jheioff Remain in awe!

@jheioff Why does this video keep changing between being saved and not being saved? It's like Schrödinger's cat!

@jheioff This bootleg exchange has its shamelessness written all over its face...it's been like this from the very beginning...you'd better find a good lawyer and also cultivate relationships with KOLs who are willing to speak out for you.

@jheioff In China, most cases involving cryptocurrencies can only be covered up by "illegally obtaining computer information." Gate's reply is really idiotic and shows a complete lack of understanding of the domestic legal system. They're just using this loophole as an excuse; theft cases aren't something you can just file on demand...

@jheioff I really don't know how someone managed to steal and log into my idle Alipay account. They logged in under special verification requirements and found the corresponding recharge records. How well-prepared must the hacker have been to do this in such a short time? We'll have to wait for the police investigation results.

@jheioff If the video was indeed saved, why are you saying it can't be saved now?

@jheioff Support

@jheioff "The root cause is not checking notifications for a long time"? Don't make me laugh.

@jheioff The way this exchange operates is evident from the very beginning, consistently handling matters in a double-dealing manner despite irrefutable evidence.