$40,000 of my funds have been frozen on @unitxyz for over 2 months — Here is the full story, with receipts. This is not clickbait. This is not hate. This is a documented timeline of what happens when a protocol flags your funds, admits the error was on their side, and then has no mechanism — and seemingly no urgency — to fix it. April 18th: I initiated a withdrawal of 17 ETH (worth ~$40,000 at the time) from Hyperliquid to Ethereum Mainnet via @unitxyz. tx hash: explorer.hyperunit.xyz/operati… 2 minutes later, the transaction showed as "failed." I have completed 100+ deposits and withdrawals through Unit before this. This had never happened. First thing I checked: did the 17 ETH return to my Hyperliquid account? No. Second thing I checked: did I make a mistake — wrong address, wrong network? No. Everything followed Unit's own instructions exactly. So I contacted support. They told me to use the "revert" feature to recover my funds. It didn't work. Here is where it gets interesting. I asked them why. Unit Support: "The revert feature does not currently support this type of transaction, which is why we have not been able to resolve it via that method. We are actively working on expanding revert capabilities, but cannot bypass the existing limitations." - I asked what the "limitation" actually is. Unit Support: "Reverts for flagged withdrawals from Hyperliquid is not currently supported. We are actively working on expanding revert capabilities." Notice the pattern? The same scripted sentence, repeated, regardless of the question. - I asked them to explain in simple terms, why my transaction failed in the first place. Unit Support: "The wallet was flagged as exceeding compliance thresholds and the Guardian set could not reach consensus on the transaction." - So I asked the obvious question: "But why do you flag a transaction without having the ability to revert it? You flag it, it turns out you were wrong, but can't do anything about it. WTF. What's your solution instead of 'just waiting until someday the revert feature will be shipped in 10 years'?" Unit Support: "It's high priority for us and we will reach out here once the revert feature is available." That was their final answer. After a month of waiting. It kept going like this for another month — they kept repeating the same answers and eventually ghosted me. I contacted @hyperliquidbull and @0xmev directly on X under their posts about this case. Both said they would fix it, but nothing has happened yet. If this was truly "high priority", a $40,000 user-impacting bug would not still be unresolved 2 months later. There is a simple, obvious fix available right now: refund me from treasury and revert the transaction on your end afterward. No new feature required. No engineering blocker. Just a decision to make the user whole. The 17 ETH they are holding back was worth $40,000 on April 18th. Today, it is worth roughly $27,000. I have personally lost $13,000 — because of an error on Unit's side that they have refused to remedy for two months. I am asking @unitxyz directly — @sershokunin, @hyperliquidbull, @0xmev — is this how you treat a day-one, loyal user? I believe there are more cases like this sitting quietly in your support queue right now, so I decided to speak up and let everyone know how poorly you handle situations where YOU, as a protocol, clearly messed up. Tagging the hyperliquid team here as well in case you can help me to resolve this: @chameleon_jeff @xulian_hl @iliensinc Please RT and like this for awareness. 🙏
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