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u/MahBruvv 10 hours ago

Do they reply to app review messages?

Hey guys, so after around 10-11 days, they finally reviewed it. Sadly, it got rejected again. This is basically the core of the problem, something tiny. They said to reply to them with a screen recording and adding some stuff to notes. I did. That was 3 days ago. When I updated notes, rather than just save I clicked update review and now I can’t change to the new build. I did reply and showed the recording, updated notes and did everything asked of me, but I didn’t re-submit for review as I read online that I should wait for their reply first, and if I re-submit I won’t be getting an answer. So I guess me question is, do I wait for a response in the message thread, or do I just re-submit? Does anyone have some experience to share? Thanks!
4 comments held Reddit says 0 on reddit ↗
  1. u/curxxx 1 10 hours ago
    Resubmit. They won’t reply.  They can, but I’ve only seen it happen once in years. 
  2. u/MahBruvv OP 1 10 hours ago
    Interesting. So they literally ask me for a video recording in a reply, only to completely ignore it and never reply?
  3. u/curxxx 1 10 hours ago
    The next reviewer will see the thread, it’s not for naught. 
  4. u/MahBruvv OP 1 10 hours ago
    Problem is, I need to upload a new build to reflect the link in the subscription. I cannot replace build 7, and if I choose to remove the build, then the whole thread closes and I have to make a full new submission rather than simply switch out the build. I think this happened when I clicked update review rather than simply save. I cannot replace the build now. If I make a new submission, the thread is gone