B2B SaaS

What’s one recent tool or process change that made it easier to decide what to build next?

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u/Responsible-Mood4872 2 2 days ago

We started scoring every feature idea against churn risk before anything else, killed half our roadmap in one afternoon
u/william38359255 OP 1 2 days ago

For one feature you cut, what customer evidence made you decide that leaving it out was unlikely to cause cancellations?
u/Different_Pain5781 1 2 days ago

Talking directly to churned users.
u/william38359255 OP 1 1 day ago

Can you share one recent build decision that changed after talking to a churned user?
u/Beginning_Piece_7927 1 1 day ago

Tracking AI search visibility, Using CARCASS method to map how LLMs summarize our tool revealed what features users ask AI assistants for, making roadmap decisions much clearer
u/william38359255 OP 1 1 day ago

Interesting what’s one feature you added or dropped from the roadmap because of those findings?