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u/AdmirableLadder7469
14 hours ago
Giving Advice
Scam Alert – XM Trade
On 7 August, I had two pending Buy Limit orders on GOLD around 4325 and 4328. I was actively monitoring them and did not place market orders during the news movement.
However, both orders were executed at 4352.84, resulting in significant losses and eventually a Stop Out.
I contacted XM multiple times and provided screenshots, Trade IDs and the platform log file. Their response has repeatedly been that it was normal NFP slippage/volatility.
My concern is not that slippage can happen. My concern is how a pending Buy Limit order around 4325–4328 was executed at 4352.84.
I have now formally requested XM to provide the exact server-side Bid/Ask prices, trigger timestamps and execution audit trail for these trades.
I'm posting this to make other traders aware and to ask: Has anyone experienced something similar with XM, especially during NFP or other high-impact news?
I will update this post once XM provides the actual execution data.